If you need urgent or immediate computer assistance, we provide online computer support, where you can watch every step of the way via a secure, private connection. Support sessions are protected with end-to-end 256-bit AES encryption. Remote Support carries a minimum charge of $40.00 including GST, you purchase extensive protection for your computer, as well as peace of mind, knowing you are in good hands. In addition, with online support, Ruben Computer Repairs provides a system tune up, where we scan for viruses and clean out any malware, defragment your hard drive, and clean out any temporary files.